Regarding the delay in the resumption schedule during the Lunar New Year holiday period due to the novel coronavirus pneumonia

On this page, we provide the latest updates from our company regarding the further extension of the Lunar New Year holiday period due to the novel coronavirus.

11.2.2020

Dear Valued Customers,

Thank you for your continued support.

We would like to provide you with the latest information regarding the schedule for the resumption of our business operations.

1. Notice from Government Authorities

We received the following notice last night (see below). A brief summary of the parts related to our operations is as follows.

1) Government approval is mandatory for resuming operations.

2) Personnel are not to return to Shenzhen from other regions, and those who have already returned from other regions are not permitted to come to work.

2. Our Response

We plan to resume work from the day after approval is granted.

We have completed the following and are currently awaiting approval only.

1) Submitted the necessary documents for resumption.

2) Confirmed the travel history of our employees during their leave and identified those who are eligible to return to work.

We sincerely apologize for not being able to clearly inform you of the resumption date at this time.

We will inform you as soon as the date is confirmed, and will provide another update by February 15.

(Latest update: On February 18, we received government approval to resume operations.)

Although this is due to a natural disaster, we deeply regret the inconvenience and sincerely ask for your understanding.

(Original notice from government authorities)

(Translation of the notice from government authorities)

Shenzhen Baoan District Novel Coronavirus Pneumonia Prevention and Control Headquarters

Announcement from the Shenzhen Baoan District Novel Coronavirus Pneumonia Prevention and Control Headquarters Regarding the Orderly Resumption of Business Operations

To all enterprises within Baoan District: In order to thoroughly implement the Level 1 emergency response to major public health emergencies initiated by Guangdong Province, effectively prevent the spread of novel coronavirus pneumonia, further reduce gatherings and population movement, and reasonably guide enterprises within the district to resume operations by industry category, the following announcement is hereby issued.

1. All enterprises resuming operations must comply with the previously issued "Establishment of Four Prevention and Control Systems" and "Seven Mandatory Measures." Depending on the size of the enterprise, an application for resumption must be submitted to the district or sub-district management headquarters. Only enterprises that receive approval may resume operations. Enterprises that fail to pass the review must not resume operations.

2. Priority support will be given to enterprises essential to urban functions, epidemic prevention and control, and citizens' daily lives, as well as core industries and the supply chains that support them. In principle, the full resumption of general enterprises is not encouraged.

3. Resumption of operations shall be carried out with personnel currently residing in Shenzhen. Personnel who have not yet returned to Shenzhen from other regions shall not be allowed to return for the time being. Personnel who have already returned to Shenzhen from other regions must not return to their workplace and must undergo the required quarantine period.

4. Entertainment-related businesses such as cinemas, karaoke venues, and bars, as well as conference and exhibition centers and other businesses with relatively large gatherings of people and enclosed working environments, must not resume operations for the time being. The food and beverage industry shall provide takeout services only and must not allow dine-in service.

5. The financial industry, general service industries, and personnel in research and development and administrative departments are encouraged to work remotely (from home) as much as possible.

6. All enterprises within industrial parks must strictly fulfill their primary responsibility, rigorously check and record the health status of each employee, establish a management system with "one person, one file," and urge employees to report their personal health status through the self-reporting web platform "i Shenzhen."

Strict management of the resumption of operations is to better safeguard the city of Shenzhen. We ask for the understanding and support of the broad business community, so that we may unite and work together to win the battle against the spread of infection.

~End of direct translation~

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